How to check my network connection
When facing issues with playing podcasts or using our app, we recommend that you check the following:
For iOS and Android:
- Go to Pocket Casts > Profile > Settings
- Click ‘Help & Feedback’
- Click the ‘Network Testing Icon’ on the top right
- Select ‘Run Now’ to test your network connection
For our Web Apps and Integrations:
Please check the following:
- Do you have a firewall, VPN, or ad-blocker active on your device that could interrupt your network connection?
- Are you using any ad-blocking or filtering software on your network? Some examples would be PiHole or AdGuard