What information do you collect about me?
If you choose to create an account in our app, we store:
- Your username in the form of an email address, and password;
- Your podcast subscriptions, playlists, episode filters, episode data and settings configuration;
- Your device language;
- A count of failed sign in attempts for your account;
- The date and time you last synced with our server.
If you turn on push notifications in the app, we store the push token Apple provides us in order to deliver those push notifications to your device.
If you choose to purchase a subscription to Pocket Casts Plus, in addition to the information associated with your account, we store:
- A transaction id for your purchase (if purchased from our website)
- A purchase token (if purchased from the Google Play Store)
- A purchase receipt (if purchased from the iTunes Store)
If you choose to subscribe to our newsletter, we store your choice and send your email address to MailChimp for processing. Learn more about Mailchimp’s privacy practices here.
If you choose not to create an account, and don’t use push notifications, no data is stored about you on our servers.
Should you choose to generate a support request from within the Service, we may generate an attachment containing additional data to assist in addressing your support request which you’re welcome to view prior to submission.
Why do you collect information about me?
To provide the Service to you;
To provide effective support to you during your use of the Service;
To help protect your account against unauthorised access;
To aggregate subscription data to generate the charts displayed in the Discover section, for the benefit of the Pocket Casts community.
Will you send me emails?
If you have registered for a sync account, we may from time to time contact you with information that we deem important to you as a registered user. We will never spam you or advertise to you.
We will only disclose your information if we have your consent to do so, we are compelled to do so by law, with our service providers as permitted by law, or we do so in connection with the sale or reorganisation of the Service.
How is my data stored?
Can I delete my information?
You can delete your sync account by contacting us via firstname.lastname@example.org.
After complying with your request all your data will be deleted and you will no longer be able to sign into your account. Any support requests will be retained for our records. We may also retain certain other data as we deem necessary for financial reporting and legal compliance requirements.
Can I have a copy of my information?
You can request a copy of the data we have stored about you by contacting us via email@example.com.
Pocket Casts is operated by Automattic Inc. If you have questions about Pocket Casts or its practices, please contact us at firstname.lastname@example.org.
Effective Date: 18 July 2021