Sonos Re-Authentication Fails (Android)
Some users who listen through Sonos may see a message in the Sonos app saying that Pocket Casts access has expired and asking them to authenticate or reauthorize. On Android phones, tapping that button opens the Pocket Casts app but does not complete the sign-in, and the Sonos app then reports that it failed or that “Pocket Casts wasn’t added” (Sonos reauthentication fails, Sonos says Pocket Casts access expired, authenticate button just opens Pocket Casts, reauthorize failed in Sonos, can’t reconnect Pocket Casts to Sonos, Pocket Casts wasn’t added).
This is a bug on our side, not a problem with your Sonos system, your network, or your Pocket Casts account. The Pocket Casts app is not recognizing the request the Sonos app sends, so the connection is never confirmed back to Sonos. Restarting your Sonos device, updating the Sonos app, and removing Pocket Casts from Sonos and adding it again from the phone have not resolved it for the users who reported this, so there is no need to keep repeating those steps. Your podcasts, subscription, and playback in the Pocket Casts apps are not affected.
Our team is aware and is investigating. There is no confirmed workaround yet, and we will update this page when there is news.
Updated October 5, 2026
Podcast Grid and Filters Missing in Android Auto
Some users connecting their Android phone to Android Auto may find that the Pocket Casts browse screen shows only a short list of recent episodes, instead of the podcast grid, filters, and other sections (Android Auto podcast grid missing, can’t choose a podcast in the car, New Releases or In Progress list gone, playlists and filters disappeared, only recent episodes showing, no tabs or back button). Now Playing, Search, and playback itself continue to work as normal.
This is a display issue with the Android Auto browse screen, not a problem with your account, subscription, or library, all of which are intact in the Pocket Casts app on your phone. It has been reported on several phone models and Pocket Casts versions, so reinstalling the app, clearing the Android Auto cache, or changing battery settings will not resolve it.
Some users have told us the full browse screen came back in early October. If you’re still seeing the short list, a potential fix is available in our Android beta, version 8.22-rc-3. You can join the beta from the Pocket Casts page on the Google Play Store, and our Beta Testing guide has the steps. Otherwise, the fix will arrive in a regular app update, although when it reaches each device can vary.
Until then, you can use Search on the car screen to find and play a specific podcast or episode, and any episodes you add to Up Next on your phone before you drive will appear in the list when you connect.
Updated October 4, 2026
Data Warning Doesn’t Stop Playback (Android)
Android users with “Warn before using data” turned on may see the warning appear and then find the episode streams over mobile data anyway, instead of waiting for a response (warning doesn’t stop playback, it streams anyway, prompt appears but plays regardless, app uses mobile data when I told it not to, data warning ignored). This most often happens when the Up Next queue moves on to an episode that isn’t downloaded.
This is a bug on our side, not a problem with your settings. A change in an earlier update stopped the warning from actually pausing playback, so it has been appearing without blocking anything. A fix has been written and is going through review, so it is not in the current version yet.
In the meantime, the reliable way to stop Pocket Casts using mobile data is Android’s own per-app data control: in your phone’s Settings, under Network or Connections, find Data usage and turn mobile data off for Pocket Casts. Note that this also stops syncing and episode list refreshes while you are off Wi-Fi.
Updated September 21, 2026
Alexa Skill Not Launching on Alexa+
Users with Amazon Echo devices running Alexa+ may find that the Pocket Casts skill will not launch, with Alexa replying “Sorry, that is not supported on this device” (Alexa says Pocket Casts is not supported, Alexa won’t open Pocket Casts, Pocket Casts skill not working on Echo, Alexa+ can’t find Pocket Casts). This happens even when the skill is enabled in the Alexa app and your Pocket Casts account is correctly linked, and it affects every invocation phrase, including “Alexa, open Pocket Casts” and “Alexa, tell Pocket Casts to play my Up Next.”
Nothing has changed in the Pocket Casts skill itself. Amazon’s Alexa+ rollout has changed how third-party skills are launched by name, and customers have reported other streaming skills behaving the same way on Alexa+ devices. Because of this, disabling and re-enabling the skill, relinking your account, rephrasing the command, or trying a different Echo device will not resolve it.
The only fix confirmed so far is returning your Amazon account to the standard Alexa experience instead of Alexa+, which you change in Amazon’s own Alexa+ settings. If you would rather stay on Alexa+, an Alexa routine that resumes Pocket Casts playback still works, because routines start playback by a different route than launching the skill by name. Your Pocket Casts account, subscription, and playback in the apps are unaffected. We are tracking this and will update this page when there is news.
Updated September 21, 2026
Wear OS Login Fails With “Phone Not Connected”
Some users trying to sign in to the Pocket Casts app on a Wear OS watch may find that “Log in on phone” fails straight away with “Phone not connected. Check Bluetooth and try again,” even though the watch and phone are connected and working normally together (can’t log in on my watch, phone not connected error on watch, watch says check Bluetooth, Wear OS login won’t work, watch won’t connect to my phone). This has been reported on a range of watches, including Samsung Galaxy Watch and Google Pixel Watch models, and the error usually appears the instant you tap the button.
The watch is checking whether it can reach the Pocket Casts app on your phone, and that check is failing even when the connection is fine. Because of this, reinstalling the watch app, restarting either device, or turning Bluetooth off and on again will not resolve it, so there is no need to keep repeating those steps. Your episodes, downloads, subscription, and account are not affected, and playback on your phone continues to work as normal.
If your Pocket Casts account uses the same email address as the Google account on your watch, you can get past this by choosing “Log in with Google” on the watch instead. If your account uses a different address, you can change it from Profile > Account > Change email, as long as that address isn’t already used by another Pocket Casts account. See Single Sign-On: Accounts Using “Continue With Google” or “Continue With Apple” for the details. Our team is aware of the login problem and is working on it.
Updated September 17, 2026
New Episodes Appearing Late
Some users may find that new episodes show up in Pocket Casts later than expected — sometimes a few hours after they’re published — even though the episode is already out and playable in other podcast apps (new episodes posting late, episodes delayed by a few hours, the episode is out but not in Pocket Casts, refresh finds nothing new, episode appears hours later). If you use new-episode notifications, this can also look like getting the alert but finding the episode isn’t there yet when you open the app (got the notification but the episode isn’t there, new episode not showing after the alert). This is separate from the delayed-notification issue below, where the alert arrives late but the episode is already available.
In these cases, the episode isn’t yet ready for the app to download when it’s first published (or when the notification goes out). It doesn’t affect your episodes, downloads, subscription, or account — the episode still arrives, just later than expected.
We’ve shipped a fix for this issue, and new episodes should now be appearing normally. If you’re still running into delays, please contact support and share the affected podcast so we can take a closer look.
Updated August 5, 2026
AI-Generated Chapters Currently Turned Off
Some episodes had started showing AI-generated chapters — chapter markers Pocket Casts adds automatically when a podcast’s creator hasn’t provided their own (AI chapters, automatic chapters, how do I turn off / disable / remove generated chapters).
They’re currently turned off for everyone while we make changes to how the feature works, so you won’t see AI-generated chapters at the moment. This was done on our side and applies automatically, with nothing for you to update. When they return, you’ll be able to choose whether to use them.
Generated chapters only appear as a fallback — if an episode already has chapters from the creator or another source, those are used instead — and they don’t change your episodes, downloads, or account.
Updated July 26, 2026
Buttons Hidden Behind the Mini Player (iOS)
On iOS, some users may find that the floating mini player at the bottom of the screen sits on top of the buttons behind it, so a control they are trying to tap can’t be pressed (the player bar covers the button, the button is hidden behind the now-playing bar, can’t tap the control behind the mini player). This most often affects the Add to Up Next control on an episode row while browsing or playing, where the add-to-queue or “+” button is covered by the player (can’t tap Add to Up Next, can’t add episodes to the queue, the play-next button sits behind the mini player). It can also affect the action icons shown when selecting episodes in Up Next or a playlist, such as Archive and other multi-select actions (action buttons cut off, can’t reach the archive button, the selection toolbar is covered by the now-playing bar). This appears to be a bug in the new Liquid Glass design on iOS 27 (Apple’s pre-release beta software) rather than in Pocket Casts itself, and it does not affect your episodes, your account, or playback.
To reach a covered button in the meantime, tap the episode to open its details screen and use the three-dot (More) menu or the Up Next options there, or swipe across the episode in the list to reveal the Play Next / Play Last actions. Because the issue originates in the beta version of iOS, the behaviour may change as Apple releases further updates, and our team is monitoring it.
Updated July 7, 2026
Up Next Queue Button Missing in Android Automotive
Some users of the native Android Automotive app (built into cars such as Volvo and Polestar) may find that the Up Next queue button has disappeared from the Now Playing screen, or that the in-car Up Next list looks empty even though it has episodes on their phone (queue button gone, can’t open Up Next in the car, Up Next empty in the car). This started after the control had previously been working, and it’s a display issue in the car app, not a problem with your account, your subscription, or your actual queue. Your Up Next queue is still intact — you can view and manage it in the Pocket Casts app on your phone or in the web player. Our team is aware and is working on it.
Updated July 1, 2026
Delayed New Episode Notifications (iOS)
Some users on iOS may notice that push notifications for new episodes arrive late — often two to three hours after an episode is published (notifications delayed, no alert when a new episode comes out, notifications arriving hours after the episode). The episodes themselves continue to sync and appear in the app on time; only the notification alerts are delayed. This affects how notifications are delivered and is not related to episode syncing, your subscription, or your account, so your podcasts, downloads, and playback are not affected. Our team is aware and is investigating. In the meantime, you can still find new episodes in the app as soon as they’re available, even before the notification arrives.
Updated June 30, 2026
Tab Bar Collapses on Scroll (iOS)
On the Liquid Glass design on iOS, some users may notice that the tab bar collapses as they scroll, which can add an extra tap when switching tabs (tabs disappear while scrolling, have to tap twice to change tabs, tab bar keeps hiding). This is a standard iOS design behaviour, not a problem with your account, your subscription, or playback. To keep the tab bar and mini player expanded at all times, go to Profile > Settings > Appearance and turn off “Minimize on Scroll.”
Updated July 18, 2026
Android Automotive Sync
Currently, the native Android Automotive app does not sync progress automatically. You need to refresh by using the “Refresh Now” button in the app’s settings page. Our team is working to improve this feature by implementing background refresh.
Updated December 15, 2025
